Manage business transactions and client relationship on a single platform…...!!
Stay Informed
Connect everyone to a single platform so that you can monitor the performance of your employees.
Track Orders
Maintain a precise stock count with invoices, POs, etc. and the status of the orders in the warehouse in real time.
Maintain Client Relationships
By using code Urja to place follow-up calls on a regular basis, you can strengthen your relationship with your clients and enhance their experience.
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Why we are doing this?
Diving deep into this segment, we have found several challenges:
- To Improve inventory accuracy and decision making
- For providing proper application integrations
- For Providing services on very Reasonable charges
- Better and Professional customer support
Hence, considering the above challenges we came up with a technology that enables businesses of every size to streamline the process of managing Inventory & Clientele.
End to end solution
Integrated ecosystem for every EPC to be connected between vendors clients and their contractors for multiple sites for multiple works
| Features | Values |
|---|---|
Multi-warehouse inventory Management |
monitoring stock levels in each warehouse, optimize stock replenishment |
Inventory tracking Management |
Real time inventory levels, no chance for stockouts and overstocking, reduce manual tracking |
Inventory reporting Management |
Low chance of theft or inventory misuse |
Stock quantity Management |
|
Inventory Serial Management |
|
| Features | Values |
|---|---|
Order processing Management |
Real time tracking and order status updates, providing customers with greater visibility and transparency |
Order workflows Management |
Save labour cost and automation will reduce errors |
Status Management |
Ensures about order processing |
Shipping and delivery management |
|
Order cancellation and refund management |
|
| Features | Values |
|---|---|
Contact management |
Centralized location, including contact details, communication history, and notes |
Lead management and tracking |
Manage their sales leads, including lead source, lead status, and lead engagement history |
Customizable email templates and campaigns |
Automated email and SMS notifications, such as welcome emails, appointment reminders, and promotional messages |
Automated email and SMS notifications |
Collecting and managing customer feedback can help businesses to identify areas for improvement and provide a better overall |
Reporting and analytics on customer activity |
|
Customer Feedback management |
|
| Features | Values |
|---|---|
Billing and Invoicing Management |
Gain better visibility into their cash flow, and make more informed financial decisions |
Accounts Receivable and Payable |
Gain better visibility into their cash flow, and make more informed financial decisions |
Financial Reporting Management |
Reduce manual errors and save time |
Budgeting and Forecasting |
Better tax regulations, reducing the risk of penalties and fines |
Tax Management |
Improved data accuracy |
| Features | Values |
|---|---|
Customizable reporting dashboards |
Informed decisions based on actual data and insights |
Performance tracking Management |
Identify inefficiencies in your operations and make necessary adjustments to optimize productivity and streamline processes |
Sales funnel Management |
Identify and address issues before they escalate, minimizing downtime and preventing lost revenue |
Inventory and supply chain Management |
|
Alerts Management |
|
| Features | Values |
|---|---|
Receiving and put-away management |
Balance stock across your warehouses |
Stock picking and packing |
Eliminate the hassle of manually updating stock levels |
Shipping and carrier management |
Set notifications or approval requests to helps ensure accuracy |
Integration with shipping carriers |
Identify top performers in your operation |
Returns and refunds management |
Improved tracking of returned items, and managing refunds and exchanges |
Problems/ Challenges
Challenges faced by EPC players on day to day basis
Stock
- Not accurate about There remaining stock
- Stock in & Stock out tracking
- Tracking multi-location inventory
- Tracking there incoming and outgoing inventory (Vehicle Updates)
- inaccurate forecasting of demand
- stock shortages or delays in receiving inventory
- difficulty in making informed decisions about restocking
- experience seasonal fluctuations in demand
- face of fluctuating costs of raw materials, transportation, and storage
- Managing Expired or spoiled inventory
- inventory turnover tracking
Sales forecasting
- Not maintaining historical data
- Not able to identify patterns and trends
- Not using statistical methods(used to analysis Patterns)
- Not considering external factors that affects sales
- No continuous monitoring and adjusting strategies
- changes in energy policies and trends
- government incentives for solar can make difference in sales
- includes analyzing competitor pricing
- marketing strategies, and market share
- number of leads generated and the conversion rate of those leads
Warehouse
- Improper real time tracking of stock levels
- Order status tracking (Pickup to Delivery)
- Not maintaining labor productivity and utilization
- Unoptimize staffing levels
- Undetailed analytics and reporting on warehouse performance
- Decisions without data analysis
- the necessary safety and performance standards
- Employee training on product safety Compliance
Clients
- Client purchase Tracking (Helps in making Strategy)
- Clients site installation updates
- Managing Clientele Payment History (Helps in Sense that whom to sell Product on credit)
- Client complaint Handling